Remote Inside Sales & Service Pro – Equity Eligible

Jerry; Miami (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Remote work with equipment provided

Health, dental, vision insurance

401K match

Paid vacation time

P&C license paid if needed

Job summary

Jerry is seeking a dynamic Customer Operations teammate to support customers across auto, home, and other policies. This fully remote role blends sales and service, with a focus on solving coverage gaps, answering inquiries, and guiding customers through our evolving insurance app.

You'll work in a fast-paced, high-energy team that values ownership, learning, and customer advocacy. Awarding compensation includes hourly pay plus uncapped commissions for sales, with equity and generous benefits as

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked - they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests - vehicles, drivers, lienholders, policy documents.
• Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship.

Skills

Customer service

Sales

Hospitality

Friendly attitude

Strong work ethic

Problem solving

Communication

Job description

Jerry is seeking a dynamic Customer Operations teammate to support customers across auto, home, and other policies. This fully remote role blends sales and service, with a focus on solving coverage gaps, answering inquiries, and guiding customers through our evolving insurance app.

You'll work in a fast-paced, high-energy team that values ownership, learning, and customer advocacy. Awarding compensation includes hourly pay plus uncapped commissions for sales, with equity and generous benefits as