Remote Inside Sales: Leasing Specialist

Essex Property Trust; United States; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

401k employer match

Paid parental leave

Wellness programs

Housing discount 20%

Job summary

Essex Property Trust in San Jose, CA is seeking a Leasing Inside Sales Representative to join our sales team. This role handles warm leads, books tours, presents community features, and delivers exceptional customer service to prospects and residents.

The position is on-site, with a starting pay of $24.00 per hour plus a tiered commission structure with typical moves of $100 per lease. Training and mentorship are provided, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• 1+ years of experience in retail sales, inside sales, call center operations, customer service, or a related field with a focus on upselling is required.
• Proven work experience in Sales or Customer service and track record of achieving sales target is preferred. Previous phone sales experience is a plus.
• Proficient understanding of the Microsoft suite, familiarity with CRM systems and practices.
• Availability to work on weekends (Saturday & Sunday) highly preferred.

Responsibilities

• Works in a centralized sales hub and facilitates leasing remotely to maintain established target occupancy for the assigned portfolio on a weekly, monthly, quarterly, and annual basis.
• Manage incoming leads in the CRM system, schedule self-guided tours, and provide a high-quality leasing experience for future residents, which included assessing clients’ needs and pairing them with the best home that fits their criteria.
• Manage pipeline and follow up with prospects by continuously reaching out with tailored updates to assist in their home search.
• Maintain in-depth knowledge of each community and apartments within the assigned portfolio.

Skills

Inside sales

Customer service

CRM systems

Microsoft Office

Upselling

Tools

CRM software

MS Office

Job description

Essex Property Trust in San Jose, CA is seeking a Leasing Inside Sales Representative to join our sales team. This role handles warm leads, books tours, presents community features, and delivers exceptional customer service to prospects and residents.

The position is on-site, with a starting pay of $24.00 per hour plus a tiered commission structure with typical moves of $100 per lease. Training and mentorship are provided, with opportunities for advancement and a comprehensive benefits package.