Remote Inbound Sales Specialist - Pet Insurance

Trupanion; Seattle (WA); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Full medical, dental, and vision

Paid time off

Five-week sabbatical after five years

Pet-friendly office environment

Free medical health insurance for your

Paid time off to volunteer

Seattle Office Amenities: free on-site

Job summary

Trupanion in the United States is seeking an Inbound Sales Specialist to educate pet owners and champion the value of coverage. This full-time role follows Pacific Time hours and offers a remote-from-home setup with a Seattle hybrid option.

You will join our Contact Center, handling inbound inquiries, guiding enrollment, and building trust with customers while meeting sales goals. Training and licensing support are provided.

Qualifications

• Must hold or be able to obtain an active P&C license in your state.
• Experience in high-volume B2C sales or inbound call centers is essential.
• Strong written and verbal communication to educate customers on coverages.
• Ability to work in a remote or hybrid setup with reliable internet.

Responsibilities

• Educate and support customers via inbound warm leads, calls, and emails.
• Build trust with pet owners using a consultative approach to recommend coverages.
• Guide enrollment and ensure a seamless customer experience.
• Handle high call volumes while meeting productivity and sales goals.
• Document interactions accurately in the CRM system.

Skills

Sales experience

Inbound calls

Consultative selling

Objection handling

Time management

Tools

CRM systems

Job description

Trupanion in the United States is seeking an Inbound Sales Specialist to educate pet owners and champion the value of coverage. This full-time role follows Pacific Time hours and offers a remote-from-home setup with a Seattle hybrid option.

You will join our Contact Center, handling inbound inquiries, guiding enrollment, and building trust with customers while meeting sales goals. Training and licensing support are provided.