Remote Inbound Sales Representative

MCI; Phenix City (AL); Remote; USD 28,000 - 35,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking customer service representatives to handle inbound and outbound contacts. The role offers competitive compensation, opportunities for growth, and a collaborative work environment, making it ideal for those eager to develop their skills while making a difference. If you possess strong communication skills and enjoy helping others, this could be the perfect opportunity for you.

Benefits

Competitive starting compensation

Cash bonuses and prizes

Comprehensive health benefits

Paid training

Career advancement opportunities

Casual dress code

Qualifications

• 18 years of age or older required.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Handle inbound and outbound contacts courteously.
• Utilize training to accurately answer customer inquiries.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive starting compensation based on experience
- Participation in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits after 90 days of employment
- Opportunities for career advancement and personal growth within the organization
- Paid training to help you develop new skills while earning a paycheck
- Engaging and collaborative work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize training and knowledge base to accurately answer customer inquiries and sell products and services
- Listen to customers to understand their needs and resolve issues effectively
- Document and process customer orders accurately in the appropriate systems
- Attend training sessions and meetings to stay informed about program knowledge and changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Ability to type swiftly and accurately (20+ words per minute)

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitivePay #PaidTraining

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