Remote Inbound Sales Representative

MCI; Cusseta (GA); Remote; USD 28,000 - 36,000; Full time

Job summary

Join a leading Business Process Outsourcing company as a Customer Service Representative. You will manage customer interactions, assisting with inquiries while ensuring a high level of satisfaction. Enjoy competitive compensation, benefits, and opportunities for career growth in a supportive work environment.

Benefits

Comprehensive health benefits

Paid Time Off and holidays

Opportunity to earn cash bonuses and prizes

Engaging work environment with a casual dress code

Qualifications

• Must be 18 years of age or older.
• One year of experience in customer service is preferred.
• Excellent organizational and communication skills are required.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Provide accurate information and sell products and services based on customer needs.
• Document and process customer orders in the appropriate systems.

Skills

Organizational skills

Communication skills

Typing speed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience and performance
- Opportunity to earn cash bonuses and prizes through various contests
- Comprehensive health benefits available after 90 days for full-time employees
- Paid Time Off and holidays to support work-life balance
- Career growth potential with a focus on internal promotions
- Engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts professionally and courteously
- Provide accurate information and sell products and services based on customer needs
- Resolve customer issues effectively by utilizing available resources
- Document and process customer orders in the appropriate systems
- Participate in training and meetings to stay updated on products and services

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, or sales in a contact center environment
- Prior state or federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment

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