Remote Inbound Sales Representative

MCI; Norfolk (VA); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading business process outsourcing company is seeking customer service representatives to manage inbound and outbound customer contacts. The role includes providing support, answering inquiries, and processing orders. Candidates must possess strong communication skills and be able to type accurately. This position offers competitive compensation along with comprehensive benefits and opportunities for career growth.

Benefits

Competitive starting compensation based on experience

Incentives & rewards, including cash bonuses

Comprehensive health benefits available after 90 days

Paid training to learn new skills

Fun, engaging work environment

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Utilize training to answer inquiries and sell products.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing ability

Basic knowledge of Microsoft Office

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive starting compensation based on experience
- Incentives & rewards, including cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Opportunities for career growth and internal promotions
- Paid training to learn new skills while earning a paycheck
- Fun, engaging work environment with a supportive team culture

What to Expect (Job Responsibilities):
- Handle inbound and outbound customer contacts in a courteous and professional manner
- Utilize training and knowledge to accurately answer customer inquiries and sell products and services
- Listen to customers to understand their needs and resolve issues effectively
- Document and process customer orders accurately in the appropriate systems
- Attend meetings and training sessions to stay updated on program knowledge and procedures

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitivePay #TrainingProvided

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