Remote In-Network Referrals & Provider Engagement Lead

Silversmith Capital Partners; California (MO); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking an Engagement Manager to advance in-network referrals and optimize network utilization. The role blends internal sales, provider engagement, and data-informed decision-making to support care coordination and minimize leakage, ensuring patients receive high-quality care across LifeStance's services.

This position requires collaboration with Clinical, Operations, and Marketing teams; travel up to 50% and in-office presence are expected to support regional engagement

Qualifications

• Bachelor's degree in healthcare administration, business, marketing, or related field; Master's preferred.
• 3-5 years of experience in healthcare provider relations, network engagement, or care coordination.
• Clinical licensure & experience in patient care delivery a strong plus.

Responsibilities

• Educate internal stakeholders and affiliated partners on services, specialties, and capabilities across the organization.
• Promote the use of clinical pathways and other best practices to guide referrals.
• Develop and distribute internal communications and/or partner with marketing to support resource development (e.g., referral guides, newsletters).
• Highlight success stories and opportunities to foster collaboration and awareness.
• Build and maintain strong relationships with referring providers and care teams across regions or service lines.
• Serve as a liaison to facilitate communication, resolve concerns, and enhance the referral experience.
• Identify provider needs and barriers through ongoing engagement and data insights.
• Promote network engagement and loyalty through education, support, and improvement efforts.
• Analyze referral patterns and trends to identify insights, risks, and opportunities for optimization.
• Monitor network utilization and contribute to performance tracking across service lines.
• Use data to inform strategy and prioritize high-impact initiatives.

Skills

Referral processes

CRM tools

EMR systems

Interpersonal communication

Relationship management

Data-driven decision making

Cross-functional collaboration

Clinical workflow understanding

Education

Bachelor's degree in healthcare administration, business, marketing, or related field

Master's degree preferred

Tools

CRM

EMR systems

Job description

LifeStance Health is seeking an Engagement Manager to advance in-network referrals and optimize network utilization. The role blends internal sales, provider engagement, and data-informed decision-making to support care coordination and minimize leakage, ensuring patients receive high-quality care across LifeStance's services.

This position requires collaboration with Clinical, Operations, and Marketing teams; travel up to 50% and in-office presence are expected to support regional engagement