Remote Implementation Scribe Trainer

ScribeAmerica; United States; Remote; USD 14,000 - 18,000; Full time

Benefits offered by this job

Laptop provided after training

Remote work flexibility

Job summary

HealthChannels is seeking a Remote Implementation Scribe Trainer to deliver high-quality training for new scribe trainees across multiple sites. You will monitor trainee performance, coach for better provider workflow, and ensure compliance with regulations.

This full-time remote role requires strong teaching, documentation knowledge, and the ability to adapt to various site needs while maintaining professional standards and excellent communication with trainees and managers.

Qualifications

• Typing speed of 40+ WPM preferred.
• Extensive knowledge of provider documentation.
• Thorough understanding of medical facility workflow and documentation nuances.
• Excellent teaching skills and ability to present complex information.
• Empathic communicator who connects with students.
• Proven ability to mentor and grow students; assess abilities and progress.
• Strong presentation, planning and organizational skills.
• Ability to adapt to individual site needs and interface with all levels of the organization.

Responsibilities

• Deliver remote training to scribe trainees at established sites or during implementations.
• Coach trainees to ensure high-quality documentation and efficient patient flow.
• Conduct remote classroom, preclinical, and floor training sessions.
• Create training materials as needed to train employees.
• Follow company best practices and benchmarks for training.

Skills

Typing 40+ WPM

Medical documentation knowledge

Teaching skills

Excellent communication

Computer literacy

Organizational skills

Project management

Empathetic communication

Education

High school diploma or equivalent

Job description

About HealthChannels:

HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.

What's a Scribe Trainer?

The Remote Implementation Scribe Trainer (RIST) main function is to deliver high-quality training to new scribe trainees in one of the following settings: established site, service recovery site, and/or implementation site. The Remote Implementation Scribe Trainer is responsible for monitoring and coaching trainee performance and expectations to ensure they have a solid grasp of the provider workflow and documentation. They will uphold the expectations and requirements of all trainees in terms of quality documentation, efficient patient flow, and compliance with the Company’s or client regulations. The Remote Implementation Scribe Trainer may be asked to assist with additional training activities or administrative tasks as needed and determined by the manager and/or may be expected to train at several locations.

Duties and Responsibilities:

• You will be working remotely to provide new scribe training at an established site, service recovery site and/or implementation site


• Responsible for the training phase of an employee’s development


• Conduct remote Classroom Training, Preclinical Bridge Training, and Floor Training


• Assist, as requested, in creating training material in order to efficiently train employees


• Utilize the Company’s best practices for training (e.g, benchmark utilization)


• Clearly define instructions and expectations to trainee


• Teach scribe how to interact appropriately with providers and staff


• Provide guidance, counseling and mentoring during training


• Assess scribe quality


• Conduct remote training audits and quality audits by observing scribe performance, obtaining feedback from providers, and providing feedback to the scribe for improvement, if necessary


• Ensure that each trainee’s chart is free of major errors and complete. Provide feedback to correct any errors prior to forwarding to the provider for review and signature.


• Clearly communicate the progress of trainees to your manager and proactively identify if a trainee is not meeting expectations


• Facilitate clinician on-the-job training by scribing remotely on designated shifts with new providers to introduce the optimal provider-scribe workflow


• Assist with departmental flow assessments, implementing site-specific best practices, and determining physician documentation preferences


• Assist with shift coverage at remote sites as needed


• Assist in remote recruiting and hiring as needed to support the market


• Perform a variety of administrative tasks specific to the facility


• Attend calls and/or meetings with your manager


• Comply with all governing laws and Company policies including, but not limited to, privacy laws and policies


• Compliance with all facility, department, and Company procedures


• Engage in ongoing learning to maintain competency

Required Education and Pre-requisites:

• A typing speed of 40+ WPM preferred


• Extensive knowledge of the intricacies of provider documentation


• Thorough understanding of medical facility workflow, efficiency management, and nuances of medical documentation


• Possesses excellent teaching skills and the ability to present complex information to a variety of audiences


• Empathic communicator with a knack for connecting with students


• Proven ability to work with students to encourage them, challenge them, and acknowledge personal growth


• Ability to assess students’ abilities, strengths, and weaknesses


• Excellent presentation skills


• Possesses knowledge in lesson and curriculum planning skills


• Communicate and interface effectively at all levels of the organization


• Demonstrate exemplary work ethic and professionalism


• Possess excellent verbal and written communications skills


• Possess the ability to adapt to individual site needs


• Possess strong computer skills - technologically savvy


• Possess excellent organizational/project management skills

Training:

• Scribe classroom training and final exam


• Scribe clinical training


• Initial competency assessment


• Facility-specific training


• Implementation Training (as needed)

Physical Demands:

• Frequently required to stand, walk, sit, use hands


• Required to use a keyboard and computer regularly


• Specific vision abilities required, including that required to perform extensive computer-related work


• Must be able to verbally communicate with others and exchange accurate information


• Ability to receive detailed information through oral communication, and to distinguish sound and perceive the nature of sounds at normal speaking levels with or without correction


• Must be able to perform all of the essential duties of the job with or without reasonable accommodation.

Position Type/Expected Hours of Work:

This is a full-time or part-time position and hours of work and days vary Monday through Sunday depending on the facility contract and scribe hours needed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Compensation Range:

Our compensation range for this position is $10.00 - $13.00 / hour, depending on qualifications, experience, and geographic location.

What You'll Need

• High school diploma or equivalent


• At least 18 years old and authorized to work in the U.S.


• Proof of vaccinations (may be required)


• Typing speed of 40+ WPM


• Fluent in English (reading, writing, speaking)


• Strong listening and communication skills


• Flexible schedule availability


• Ability to stand, sit, and use a computer for several hours a day


• Access to a laptop you'll be provided one after training but need your own for training

Recruitment Fraud Alert

We are aware of individuals fraudulently posing as recruiters for HealthChannels, ScribeAmerica, and Enabli Health. Please note:

• We will never ask for financial information, payment, or sensitive personal data (like your Social Security or bank account number) during the application or interview process.


• Tax Credit Exception: You may receive an email directing you to complete a voluntary ADP Work Opportunity Tax Credit (WOTC) screening. This platform is secure and will ask for your SSN solely to process government tax credit eligibility.


• Authentic communications from our team will only come from @scribeamerica.com, @jobs.scribeamerica.com, or @healthchannels.com email addresses.

HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.

Wages may vary depending on experience, location and state