Remote Implementation Scribe Trainer

ScribeAmerica; United States; À distance; USD 14 000 - 18 000; Plein temps

Résumé du poste

HealthChannels seeks a Remote Implementation Scribe Trainer to deliver high-quality training for new scribe trainees across established, service recovery, and implementation sites. You will monitor trainee performance, coach for improvement, and ensure quality documentation and compliant workflow.

The role emphasizes remote classroom, preclinical, and floor training, with opportunities to create training materials and assist with recruitment as needed.

Qualifications

• Typing speed of 40+ WPM preferred.
• Strong knowledge of provider documentation and medical workflow.
• Excellent teaching and presentation skills with ability to engage diverse learners.
• Able to adapt to multiple site requirements and schedules.
• Proficient with computers and curriculum planning.

Responsabilités

• Deliver remote scribe training across sites.
• Conduct remote Classroom Training, Preclinical Bridge Training, and Floor Training.
• Create training materials and resources to train employees efficiently.
• Monitor trainee performance and provide feedback to ensure quality documentation.
• Ensure each trainee’s chart is accurate before forwarding to provider for review and signature.
• Communicate trainee progress to management and proactively identify underperforming trainees.
• Assist with remote recruiting and hiring as needed to support the market.
• Perform administrative tasks and attend manager calls.
• Adhere to privacy laws and company policies during training.

Connaissances

Typing speed 40+ WPM

Teaching skills

Empathic communicator

Presentation skills

Curriculum planning

Communication

Adaptability

Formation

High school diploma or equivalent

Description du poste

About HealthChannels

HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.

About HealthChannels

HealthChannels is a premier point-of-care workforce solutions partner dedicated to solving the most pressing challenges in modern healthcare. As the parent organization to a specialized family of brands—including ScribeAmerica, Enabli Health, Speke AI, and HealthCareU—we leverage a unique combination of a highly-skilled pre-professional workforce and next-generation AI technology to augment care teams. With over 20 years of industry excellence and a presence in all 50 states.

What’s a Scribe Trainer?

The Remote Implementation Scribe Trainer (RIST) main function is to deliver high-quality training to new scribe trainees in one of the following settings: established site, service recovery site, and/or implementation site. The Remote Implementation Scribe Trainer is responsible for monitoring and coaching trainee performance and expectations to ensure they have a solid grasp of the provider workflow and documentation. They will uphold the expectations and requirements of all trainees in terms of quality documentation, efficient patient flow, and compliance with the Company’s or client regulations. The Remote Implementation Scribe Trainer may be asked to assist with additional training activities or administrative tasks as needed and determined by the manager and/or may be expected to train at several locations.

• You will be working remotely to provide new scribe training at an established site, service recovery site and/or implementation site
• Responsible for the training phase of an employee’s development
• Conduct remote Classroom Training, Preclinical Bridge Training, and Floor Training
• Assist, as requested, in creating training material in order to efficiently train employees
• Utilize the Company’s best practices for training (e.g, benchmark utilization)
• Clearly define instructions and expectations to trainee
• Teach scribe how to interact appropriately with providers and staff
• Provide guidance, counseling and mentoring during training
• Assess scribe quality
• Conduct remote training audits and quality audits by observing scribe performance, obtaining feedback from providers, and providing feedback to the scribe for improvement, if necessary
• Ensure that each trainee’s chart is free of major errors and complete. Provide feedback to correct any errors prior to forwarding to the provider for review and signature.
• Clearly communicate the progress of trainees to your manager and proactively identify if a trainee is not meeting expectations
• Facilitate clinician on-the-job training by scribing remotely on designated shifts with new providers to introduce the optimal provider-scribe workflow
• Assist with departmental flow assessments, implementing site-specific best practices, and determining physician documentation preferences
• Assist with shift coverage at remote sites as needed
• Assist in remote recruiting and hiring as needed to support the market
• Perform a variety of administrative tasks specific to the facility
• Attend calls and/or meetings with your manager
• Comply with all governing laws and Company policies including, but not limited to, privacy laws and policies
• Compliance with all facility, department, and Company procedures
• Engage in ongoing learning to maintain competency

Required Education And Pre-requisites

• A typing speed of 40+ WPM preferred
• Extensive knowledge of the intricacies of provider documentation
• Thorough understanding of medical facility workflow, efficiency management, and nuances of medical documentation
• Possesses excellent teaching skills and the ability to present complex information to a variety of audiences
• Empathic communicator with a knack for connecting with students
• Proven ability to work with students to encourage them, challenge them, and acknowledge personal growth
• Ability to assess students’ abilities, strengths, and weaknesses
• Excellent presentation skills
• Possesses knowledge in lesson and curriculum planning skills
• Communicate and interface effectively at all levels of the organization
• Demonstrate exemplary work ethic and professionalism
• Possess excellent verbal and written communications skills
• Possess the ability to adapt to individual site needs
• Possess strong computer skills – technologically savvy
• Possess excellent organizational/project management skills

Training

• Scribe classroom training and final exam
• Scribe clinical training
• Initial competency assessment
• Facility-specific training
• Ambassador and Special Operations Ambassador Training
• Implementation Training (as needed)

Physical Demands

• Frequently required to stand, walk, sit, use hands
• Required to use a keyboard and computer regularly
• Specific vision abilities required, including that required to perform extensive computer-related work
• Must be able to verbally communicate with others and exchange accurate information
• Ability to receive detailed information through oral communication, and to distinguish sound and perceive the nature of sounds at normal speaking levels with or without correction
• Must be able to perform all of the essential duties of the job with or without reasonable accommodation.

Position Type/Expected Hours Of Work

This is a full-time or part-time position and hours of work and days vary Monday through Sunday depending on the facility contract and scribe hours needed.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Compensation Range

Our compensation range for this position is $10.00 - $13.00 / hour, depending on qualifications, experience, and geographic location.

What You’ll Need

• High school diploma or equivalent
• At least 18 years old and authorized to work in the U.S.
• Proof of vaccinations (may be required)
• Typing speed of 40+ WPM
• Fluent in English (reading, writing, speaking)
• Strong listening and communication skills
• Flexible schedule availability
• Ability to stand, sit, and use a computer for several hours a day
• Access to a laptop (you’ll be provided one after training but need your own for training)

Want to know more?

• Our DEI Mission:
  • https://www.healthchannels.com/diversity-equity-inclusion/
• What is our culture like?
  • https://www.scribeamerica.com/mission-vision-values/
• HealthChannels Blogs:
  • https://jobs.scribeamerica.com/us/en/blog

HealthChannels provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, HealthChannels complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

HealthChannels expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of HealthChannels employees to perform their job duties may result in discipline up to and including discharge.

Wages may vary depending on experience, location and state