Remote IBM Connect:Direct Specialist (On-Call)

Array; United States; Remote; USD 69,000 - 83,000; Part time

Benefits offered by this job

Full medical, dental, vision

Unlimited PTO

401k match

Parental leave

Desk setup subsidy

Wifi/cell phone stipend

Summer Fridays

Commuter benefits

Job summary

Array is a remote-first fintech-focused technology company delivering data solutions for digital brands, financial institutions, and fintechs. We are seeking an IBM Connect:Direct Specialist to ensure data accuracy, maintain system functionality, and resolve issues on an on-call, hourly basis.

This role requires extensive IBM Connect:Direct experience, US citizenship, and the ability to meet security standards.

Qualifications

• Extensive IBM Connect:Direct experience including troubleshooting and maintenance.
• US citizenship and eligibility to work in the United States.
• Active security clearance preferred or ability to meet compliance and security standards.

Responsibilities

• Configure IBM Connect:Direct with customers and perform QA to verify data accuracy and transfer integrity.
• Troubleshoot IBM Connect:Direct system issues and coordinate with DCSA as needed.
• Monitor system performance and proactively address irregularities to maintain operations.
• Collaborate with stakeholders to resolve issues from external sources and ensure protocol compliance.
• Stay informed on system updates and implement necessary adjustments.

Skills

IBM Connect:Direct

Troubleshooting

System maintenance

US citizenship

Security clearance

On-call support

Job description

Array is a remote-first fintech-focused technology company delivering data solutions for digital brands, financial institutions, and fintechs. We are seeking an IBM Connect:Direct Specialist to ensure data accuracy, maintain system functionality, and resolve issues on an on-call, hourly basis.

This role requires extensive IBM Connect:Direct experience, US citizenship, and the ability to meet security standards.