Remote IAM Implementation Consultant — Brazil

JumpCloud; United States; Teletrabalho; USD 18 000 - 26 000; Tempo integral

Resumo da oferta

JumpCloud, a remote-first company, seeks an Implementation Consultant in Brazil to guide customers through scalable onboarding and platform rollouts. You will ensure smooth integrations (OAuth/SCIM) across environments, drive adoption, and maintain strong CSAT throughout onboarding.

Reporting to the Senior Manager of Solutions Architects, you will work remotely in Brazil and collaborate with teams to deliver exceptional customer success and project outcomes in a fast-paced SaaS setting.

Responsabilidades

• Guide direct customers and partner organizations through scalable implementation and onboarding project plans.
• Build custom onboarding plans based on customer needs and purchased service.
• Consult, plan, and assist with all sizes of JumpCloud rollouts in customers’ environments (AD/LDAP, O365/G-Suite, enterprise MDMs).
• Resolve technical onboarding and API integration issues via email or remote sessions.
• Collaborate with peers and mentors to provide effective solutions for partners and customers.

Descrição da oferta de emprego

JumpCloud, a remote-first company, seeks an Implementation Consultant in Brazil to guide customers through scalable onboarding and platform rollouts. You will ensure smooth integrations (OAuth/SCIM) across environments, drive adoption, and maintain strong CSAT throughout onboarding.

Reporting to the Senior Manager of Solutions Architects, you will work remotely in Brazil and collaborate with teams to deliver exceptional customer success and project outcomes in a fast-paced SaaS setting.