Remote HR Help Desk Associate

ViziRecruiter,LLC.; Scarborough (ME); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading food retailer is seeking an HR support associate to act as the first point of contact for HR-related inquiries. Candidates must have a high school diploma and some office experience. This role currently supports remote operations with a focus on confidentiality and customer service excellence. Responsibilities include assisting employees through calls and tickets, and performing HR transactions accurately.

Qualifications

• High school diploma and 2-3 years of experience working in an office environment.
• Experience in delivery of customer service.
• Basic computer knowledge.

Responsibilities

• Respond to incoming phone calls or self-service tickets.
• Maintain confidentiality of all information.
• Perform HR transactions in the HR system with accuracy.
• Utilize the case management system to manage caseload.

Skills

Excellent listening

Telephone skills

Data entry skills

Attention to detail

Ability to manage multiple priorities

Education

High school diploma

2-3 years experience in an office environment

Tools

MS Office

Job description

A leading food retailer is seeking an HR support associate to act as the first point of contact for HR-related inquiries. Candidates must have a high school diploma and some office experience. This role currently supports remote operations with a focus on confidentiality and customer service excellence. Responsibilities include assisting employees through calls and tickets, and performing HR transactions accurately.