Remote HPC Hardware & Datacenter Technician

Hewlett Packard Enterprise; United States; On-site; USD 63,000 - 145,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an HPC Technical Consultant for onsite work in Memphis, Tennessee. The role involves repairing and maintaining HPC compute, network, and storage hardware, reviewing tickets, and documenting actions. You will collaborate with teammates using in-person, phone, and digital channels.

US citizenship is required. Standard hours are 9am–5pm, with Salary range listed; onsite duties include lifting up to 50 lbs and occasional installations.

Qualifications

• HS graduate with basic mechanical aptitude.
• Strong mechanical aptitude and familiarity with hand tools.
• Experience with computer hardware and data centers preferred.

Responsibilities

• Perform on-site repair and maintenance on HPC compute, network, and storage hardware.
• Review tickets for hardware actions needed and take appropriate actions.
• Interact with ticket system to document actions and pass tickets to the next step.
• Complete training on specialized compute hardware, network, and storage components.
• Read system documentation and diagrams to identify specified components.
• Collaborate with team members via face-to-face, phone, and online communication.
• Perform hardware actions, e.g. component replacement from spares.
• Operate hand tools and low-power tools (e.g. battery power screwdriver).
• Lift and move parts up to 50 lbs; up to 75 lbs with assistance.
• Occasionally assist with system installation activities.

Skills

Hand tools familiarity

Strong mechanical aptitude

Experience with computer hardware and

Education

HS graduate

Job description

Hewlett Packard Enterprise is seeking an HPC Technical Consultant for onsite work in Memphis, Tennessee. The role involves repairing and maintaining HPC compute, network, and storage hardware, reviewing tickets, and documenting actions. You will collaborate with teammates using in-person, phone, and digital channels.

US citizenship is required. Standard hours are 9am–5pm, with Salary range listed; onsite duties include lifting up to 50 lbs and occasional installations.