Remote Housing Counseling Program Lead

International Rescue Committee; New York (NY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

The International Rescue Committee (IRC) is hiring a Housing Counseling Program Manager to lead the development of training curricula, toolkits, and SOPs for nationwide housing counseling activities under HUD regulations. The role supports IRC offices, HQ teams, and partners to strengthen client housing stabilization and homelessness prevention with a focus on compliance and scalable program design.

The position emphasizes curriculum development, staff training, and data-driven improvements,

Qualifications

• Bachelor’s degree required; Master’s preferred in related field.
• HUD Housing Counseling knowledge and experience required.
• Experience drafting curricula, SOPs and training materials for adults.
• Ability to travel up to 25% and work across multiple sites.

Responsibilities

• Draft and update housing counseling curricula, toolkits, and SOPs aligned with HUD rules.
• Prepare client-facing materials for in-person and online counseling.
• Maintain resource navigation tools across local, state and federal resources.
• Plan and facilitate training, certification, and knowledge-sharing events.
• Provide day-to-day operational guidance and technical support to offices.

Skills

Project management

Organizational skills

Curriculum development

Education

Bachelor’s degree

Master’s degree preferred

Tools

Microsoft Office

HUD Housing Counseling System (HCS)

CMS

AI productivity tools

Job description

The International Rescue Committee (IRC) is hiring a Housing Counseling Program Manager to lead the development of training curricula, toolkits, and SOPs for nationwide housing counseling activities under HUD regulations. The role supports IRC offices, HQ teams, and partners to strengthen client housing stabilization and homelessness prevention with a focus on compliance and scalable program design.

The position emphasizes curriculum development, staff training, and data-driven improvements,