Remote Housing Access & Placement Specialist

State of North Carolina; Wake Village (TX); Remote; USD 53,000 - 92,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking a Housing Assessor to expand access to supportive housing for individuals with disabilities. The role involves coordinating with MFP teams, housing providers, and hospital staff to improve placements.

You'll implement the Olmstead Plan, match resources to needs, and ensure fair housing requirements are met, reporting to the Section Chief of Housing and Homeless Programs.

Qualifications

• Demonstrated experience working with housing and homeless programs, including identifying barriers to obtaining and maintaining housing and coordinating supportive services that assist individuals in achieving housing stability.
• Proven experience applying affordable housing policies, fair housing requirements, and supportive housing practices when coordinating housing placements and providing program guidance to stakeholders.
• Documented success interpreting and applying federal and state rules, regulations, and procedures associated with low‑income housing finance programs and supportive housing initiatives to support program operations and participant outcomes.
• Demonstrated experience analyzing housing, referral, and program data to support decision‑making, identify housing opportunities, and maintain accurate tracking of housing resources, vacancies, and waitlists.
• Established proficiency in stakeholder engagement, meeting facilitation, problem solving, and coordination of housing‑related activities involving referral agencies, property managers, service providers, and community partners.

Responsibilities

• Review and process housing referrals for individuals seeking affordable and accessible housing resources, including participants in transition and community‑based programs.
• Match available housing units, subsidies, and supportive housing resources with individuals based on identified needs and eligibility criteria.
• Manage and maintain waitlists and interest lists for DHHS housing resources to ensure accurate tracking and timely placement activities.
• Review property vacancies and update information on available units, property contacts, referral agencies, and property waitlists within program tracking systems.
• Provide technical assistance and program guidance to stakeholders regarding housing resources, supportive housing programs, and fair housing requirements.
• Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.
• Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing‑related challenges.
• Participate in housing team meetings, strategic planning activities, and program improvement initiatives to strengthen housing program effectiveness and identify opportunities for growth.
• Develop and support training activities for property managers, referral partners, and stakeholders to increase understanding of housing program policies and procedures.
• Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support individuals transitioning from institutional settings to community housing.

Skills

Housing programs experience

Fair housing knowledge

Data analysis

Stakeholder engagement

Housing policy guidance

Job description

North Carolina Department of Health and Human Services (DHHS) is seeking a Housing Assessor to expand access to supportive housing for individuals with disabilities. The role involves coordinating with MFP teams, housing providers, and hospital staff to improve placements.

You'll implement the Olmstead Plan, match resources to needs, and ensure fair housing requirements are met, reporting to the Section Chief of Housing and Homeless Programs.