Housing Assessor

State of North Carolina; Wake Village (TX); Remote; USD 53,000 - 92,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking a Housing Assessor to expand access to supportive housing for individuals with disabilities. The role involves coordinating with MFP teams, housing providers, and hospital staff to improve placements.

You'll implement the Olmstead Plan, match resources to needs, and ensure fair housing requirements are met, reporting to the Section Chief of Housing and Homeless Programs.

Qualifications

• Demonstrated experience working with housing and homeless programs, including identifying barriers to obtaining and maintaining housing and coordinating supportive services that assist individuals in achieving housing stability.
• Proven experience applying affordable housing policies, fair housing requirements, and supportive housing practices when coordinating housing placements and providing program guidance to stakeholders.
• Documented success interpreting and applying federal and state rules, regulations, and procedures associated with low‑income housing finance programs and supportive housing initiatives to support program operations and participant outcomes.
• Demonstrated experience analyzing housing, referral, and program data to support decision‑making, identify housing opportunities, and maintain accurate tracking of housing resources, vacancies, and waitlists.
• Established proficiency in stakeholder engagement, meeting facilitation, problem solving, and coordination of housing‑related activities involving referral agencies, property managers, service providers, and community partners.

Responsibilities

• Review and process housing referrals for individuals seeking affordable and accessible housing resources, including participants in transition and community‑based programs.
• Match available housing units, subsidies, and supportive housing resources with individuals based on identified needs and eligibility criteria.
• Manage and maintain waitlists and interest lists for DHHS housing resources to ensure accurate tracking and timely placement activities.
• Review property vacancies and update information on available units, property contacts, referral agencies, and property waitlists within program tracking systems.
• Provide technical assistance and program guidance to stakeholders regarding housing resources, supportive housing programs, and fair housing requirements.
• Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.
• Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing‑related challenges.
• Participate in housing team meetings, strategic planning activities, and program improvement initiatives to strengthen housing program effectiveness and identify opportunities for growth.
• Develop and support training activities for property managers, referral partners, and stakeholders to increase understanding of housing program policies and procedures.
• Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support individuals transitioning from institutional settings to community housing.

Skills

Housing programs experience

Fair housing knowledge

Data analysis

Stakeholder engagement

Housing policy guidance

Job description

Agency

Dept of Health and Human Services

Division

Aging and Adult Services

Job Classification Title

Human Services Planner/Evaluator I (S)

Position Number

65022382

Grade

NC14

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Housing Assessor works directly with Money Follows the Person (MFP) Transition Teams, property management organizations, aging and disability service providers, hospital discharge staff, Managed Care Organizations, and other community partners to expand access to supportive housing opportunities for individuals with disabilities.
This position supports implementation of the Department’s Olmstead Plan by matching eligible individuals with available housing resources, administering housing referral processes, and coordinating access to affordable and accessible supportive housing. It provides technical assistance and guidance on housing resources, fair housing requirements, and supportive housing programs while serving an assigned region of the state.
The Housing Assessor will collaborate with referral agencies, landlords, property managers, and stakeholders to address housing barriers and promote successful community living. This field-based position reports to the Section Chief of Housing and Homeless Programs.
Key Duties Include:
– Review and process housing referrals for individuals seeking affordable and accessible housing resources, including participants in transition and community‑based programs.
– Match available housing units, subsidies, and supportive housing resources with individuals based on identified needs and eligibility criteria.
– Manage and maintain waitlists and interest lists for DHHS housing resources to ensure accurate tracking and timely placement activities.
– Review property vacancies and update information on available units, property contacts, referral agencies, and property waitlists within program tracking systems.
– Provide technical assistance and program guidance to stakeholders regarding housing resources, supportive housing programs, and fair housing requirements.
– Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.
– Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing‑related challenges.
– Participate in housing team meetings, strategic planning activities, and program improvement initiatives to strengthen housing program effectiveness and identify opportunities for growth.
– Develop and support training activities for property managers, referral partners, and stakeholders to increase understanding of housing program policies and procedures.
– Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support individuals transitioning from institutional settings to community housing.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $52,592.00 - $92,036.00

Recruitment Range: $52,592.00 - $65,105.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience working with housing and homeless programs, including identifying barriers to obtaining and maintaining housing and coordinating supportive services that assist individuals in achieving housing stability.

• Proven experience applying affordable housing policies, fair housing requirements, and supportive housing practices when coordinating housing placements and providing program guidance to stakeholders.

• Documented success interpreting and applying federal and state rules, regulations, and procedures associated with low‑income housing finance programs and supportive housing initiatives to support program operations and participant outcomes.

• Demonstrated experience analyzing housing, referral, and program data to support decision‑making, identify housing opportunities, and maintain accurate tracking of housing resources, vacancies, and waitlists.

• Established proficiency in stakeholder engagement, meeting facilitation, problem solving, and coordination of housing‑related activities involving referral agencies, property managers, service providers, and community partners.

Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Eligible For A Fully Remote Work Option

About the Division of Aging and Adult Services (DAAS):

The Division of Aging and Adult Services works to promote the independence and enhance the dignity of North Carolina's older adults, persons with disabilities and their families through a community based system of opportunities, services, benefits and protections.

About Housing and Home Improvement Assistance:

Housing and Home Improvement Assistance helps eligible older adults remain safely and independently in their homes by providing minor home repairs, security enhancements, mobility and accessibility improvements, and basic household furnishings or appliance repair and replacement. Services are available to individuals age 60 and older who have no one able and willing to perform the work and who live in counties where the program is funded through the Home and Community Care Block Grant. Local service providers administer the program and work to address health, safety, and accessibility needs that support aging in place. Assistance is subject to program eligibility requirements, available funding, and service limitations, including a maximum benefit of $7,000 per person per program year.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website forState Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.