Housing Assessor

Health & Human Services; United States; Remote; USD 53,000 - 92,000; Full time

Benefits offered by this job

Fully remote work option

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking a Housing Assessor to expand access to supportive housing for individuals with disabilities and to coordinate housing referrals and resources across the state.

You will work with Money Follows the Person (MFP) Transition Teams, landlords, and service providers, providing technical guidance, managing waitlists, and ensuring fair housing and accessibility compliance.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience applying affordable housing policies and fair housing requirements.
• Ability to analyze housing, referral, and program data for decisions.

Responsibilities

• Review and process housing referrals for affordable and accessible housing resources.
• Match housing units and subsidies with individuals based on needs and eligibility.
• Maintain waitlists and track housing resources and placements.
• Provide guidance on housing resources and fair housing requirements to stakeholders.
• Coordinate with referral agencies and property managers to facilitate placements.

Skills

Housing programs experience

Affordable housing policies

Fair housing knowledge

Data analysis for housing

Stakeholder engagement

Education

Bachelor's degree in public service administration, psychology, sociology, or social work

Bachelor's degree plus two years related experience in human services

Job description

Agency and Position Details

Agency Dept of Health and Human Services Division Aging and Adult Services Job Classification Title Human Services Planner/Evaluator I (S) Position Number 65022382 Grade NC14

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Housing Assessor works directly with Money Follows the Person (MFP) Transition Teams, property management organizations, aging and disability service providers, hospital discharge staff, Managed Care Organizations, and other community partners to expand access to supportive housing opportunities for individuals with disabilities. This position supports implementation of the Department’s Olmstead Plan by matching eligible individuals with available housing resources, administering housing referral processes, and coordinating access to affordable and accessible supportive housing. It provides technical assistance and guidance on housing resources, fair housing requirements, and supportive housing programs while serving an assigned region of the state. The Housing Assessor will collaborate with referral agencies, landlords, property managers, and stakeholders to address housing barriers and promote successful community living. This field-based position reports to the Section Chief of Housing and Homeless Programs.

Key Duties

• Review and process housing referrals for individuals seeking affordable and accessible housing resources, including participants in transition and community-based programs.
• Match available housing units, subsidies, and supportive housing resources with individuals based on identified needs and eligibility criteria.
• Manage and maintain waitlists and interest lists for DHHS housing resources to ensure accurate tracking and timely placement activities.
• Review property vacancies and update information on available units, property contacts, referral agencies, and property waitlists within program tracking systems.
• Provide technical assistance and program guidance to stakeholders regarding housing resources, supportive housing programs, and fair housing requirements.
• Serve as a liaison between referral agencies and property management companies to facilitate placements, address concerns, and support housing stability.
• Assist with conflict resolution and problem solving for housing applicants and tenants experiencing tenancy or housing-related challenges.
• Participate in housing team meetings, strategic planning activities, and program improvement initiatives to strengthen housing program effectiveness and identify opportunities for growth.
• Develop and support training activities for property managers, referral partners, and stakeholders to increase understanding of housing program policies and procedures.
• Provide ongoing technical assistance to housing and human services partners to strengthen community capacity and support individuals transitioning from institutional settings to community housing.

Knowledge, Skills, and Abilities / Management Preferences

Salary Grade Range: $52,592.00 - $92,036.00 Recruitment Range: $52,592.00 - $65,105.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience working with housing and homeless programs, including identifying barriers to obtaining and maintaining housing and coordinating supportive services that assist individuals in achieving housing stability.
• Proven experience applying affordable housing policies, fair housing requirements, and supportive housing practices when coordinating housing placements and providing program guidance to stakeholders.
• Documented success interpreting and applying federal and state rules, regulations, and procedures associated with low‑income housing finance programs and supportive housing initiatives to support program operations and participant outcomes.
• Demonstrated experience analyzing housing, referral, and program data to support decision-making, identify housing opportunities, and maintain accurate tracking of housing resources, vacancies, and waitlists.
• Established proficiency in stakeholder engagement, meeting facilitation, problem solving, and coordination of housing-related activities involving referral agencies, property managers, service providers, and community partners.

Closing Date

The Posting Will Close At 11:59 P.M. The Night Before The End Date

Fully Remote Work Option

This Position Is Eligible For A Fully Remote Work Option

About the Division of Aging and Adult Services (DAAS)

The Division of Aging and Adult Services works to promote the independence and enhance the dignity of North Carolina's older adults, persons with disabilities and their families through a community based system of opportunities, services, benefits and protections.

About Housing and Home Improvement Assistance

Housing and Home Improvement Assistance helps eligible older adults remain safely and independently in their homes by providing minor home repairs, security enhancements, mobility and accessibility improvements, and basic household furnishings or appliance repair and replacement. Services are available to individuals age 60 and older who have no one able and willing to perform the work and who live in counties where the program is funded through the Home and Community Care Block Grant. Local service providers administer the program and work to address health, safety, and accessibility needs that support aging in place. Assistance is subject to program eligibility requirements, available funding, and service limitations, including a maximum benefit of $7,000 per person per program year.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information: The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at [e-mail].

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Planner: Bachelor's degree in public service administration, psychology, sociology, or social work or a human service programmatic field, from an appropriately accredited institution OR Bachelor's degree from an appropriately accredited institution, and two years of administrative or consultative experience in a human service program OR An equivalent combination of education and experience Evaluator: Bachelor's degree in psychology, sociology, or social work or a human service programmatic field, from an appropriately accredited institution OR Bachelor's degree from an appropriately accredited institution and two years of program evaluation or consultative experience in human service programs OR An equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.