Remote Travel Concierge – Hotel Booking Support

Destination Careers; Los Angeles (CA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Comprehensive training

Travel discounts

Job summary

Destination Careers is seeking friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching and securing accommodations that fit their preferences.

We provide comprehensive training, ongoing support, and a flexible schedule. You will respond to inquiries via phone, email, or chat, keep precise records, and stay current on travel trends to ensure excellent service and memorable

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.
• Basic computer skills and a reliable internet connection.
• Interest in travel and helping clients plan memorable stays.
• Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Skills

Communication skills

Customer service

Time management

Computer skills

Internet connection

Travel interest

Hospitality experience

Sales experience

Job description

Destination Careers is seeking friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching and securing accommodations that fit their preferences.

We provide comprehensive training, ongoing support, and a flexible schedule. You will respond to inquiries via phone, email, or chat, keep precise records, and stay current on travel trends to ensure excellent service and memorable