Remote Hotel Reservations Associate (Entry Level)

Premier Destination Group; Michigan; Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible remote schedule

Training access to booking tools

Supportive team culture

Travel discounts and perks

Job summary

Premier Destination Group is seeking a Customer Service Representative – Hotel Reservations (Remote) to assist clients in booking, updating, and managing hotel stays from a home office. The role emphasizes friendly, professional service and accurate record-keeping.

You will communicate via phone, email, and messaging; provide pricing and availability details; and support travelers with changes. We offer a flexible remote schedule, training, access to booking tools, and travel perks to help you

Qualifications

• Proven customer service and hospitality skills.
• Excellent communication, both written and spoken.
• Comfort with computers and online booking tools.
• Ability to work independently from a home office.

Responsibilities

• Assist clients with booking and updating hotel reservations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and keep accurate records.
• Communicate professionally by phone, email, and messaging.

Skills

Communication skills

Detail-oriented

Self-motivated

Basic computer skills

Reliable internet

Customer service experience

Job description

Premier Destination Group is seeking a Customer Service Representative – Hotel Reservations (Remote) to assist clients in booking, updating, and managing hotel stays from a home office. The role emphasizes friendly, professional service and accurate record-keeping.

You will communicate via phone, email, and messaging; provide pricing and availability details; and support travelers with changes. We offer a flexible remote schedule, training, access to booking tools, and travel perks to help you