Remote Hotel Reservations Advisor

Wanderwell Collective; Philadelphia (Philadelphia County); Remote; USD 40,000 - 70,000; Full time

Job summary

Wanderwell Collective is seeking detail-oriented, customer-focused individuals to assist clients with researching and booking hotel accommodations for leisure and business travel in a remote independent contractor role. You will help clients identify lodging options and deliver a personalized planning experience.

From onboarding through ongoing support, you’ll access training, industry resources, and mentorship to grow within the travel space.

Qualifications

• Passionate about delivering excellent customer service.
• Organized and detail-oriented.
• Comfortable communicating with clients professionally.
• Able to work independently and manage time effectively.
• Willing to learn new skills and technology.
• Interested in the travel industry.

Responsibilities

• Assist clients with researching and selecting hotel accommodations.
• Provide information about destinations, hotel amenities, pricing, and availability.
• Prepare lodging recommendations based on client preferences and travel needs.
• Coordinate reservations with travel suppliers and hotel partners.
• Maintain accurate records of client communications and bookings.
• Respond professionally to client questions via email, phone, or virtual tools.
• Participate in training and professional development opportunities.
• Stay informed about travel industry updates and hotel offerings.

Skills

Customer service

Organized

Detail-oriented

Independent worker

Time management

Willing to learn

Travel interest

Job description

Wanderwell Collective is seeking detail-oriented, customer-focused individuals to assist clients with researching and booking hotel accommodations for leisure and business travel in a remote independent contractor role. You will help clients identify lodging options and deliver a personalized planning experience.

From onboarding through ongoing support, you’ll access training, industry resources, and mentorship to grow within the travel space.