Remote Hotel Reservation Specialist

Destination Careers; New York (NY); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Training & development

Growth opportunities

Access to booking tools

Travel perks

Job summary

Destination Careers seeks an organized Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel bookings, manage reservations, and ensure accurate, smooth coordination with suppliers and platforms across destinations.

The ideal candidate has hospitality or customer service experience, excellent communication, and the ability to juggle multiple bookings with meticulous attention to detail.

Qualifications

• Experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and client-focused attitude.
• Strong attention to detail and ability to manage multiple bookings.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms.
• Research and recommend lodging options based on destination, budget, and preferences.
• Process reservations, updates, and modifications accurately and efficiently.
• Maintain organized records of bookings, client requests, and confirmations.
• Communicate professionally with clients and supplier partners via email, phone, and chat.
• Stay informed on hotel promotions, cancellation policies, and destination trends.
• Collaborate with team members to ensure client satisfaction throughout the booking process.

Skills

Customer service

Hospitality

Communication

Attention to detail

Remote work

Multitasking

Tools

Online booking platforms

Job description

Destination Careers seeks an organized Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel bookings, manage reservations, and ensure accurate, smooth coordination with suppliers and platforms across destinations.

The ideal candidate has hospitality or customer service experience, excellent communication, and the ability to juggle multiple bookings with meticulous attention to detail.