Remote Hotel Reservations Concierge

Destination Careers; Indianapolis (IN); Remote; USD 40,000 - 65,000; Full time

Job summary

Destination Careers is hiring a Hotel Reservationist to join our remote team. You will help clients research, select, and reserve hotel accommodations, ensuring accuracy and high-quality service for a seamless travel experience.

In this fully remote role, you will manage bookings, respond to requests, and maintain client records while leveraging online reservation platforms. A passion for travel and strong communication are essential.

Qualifications

• Prev experience in hotel booking, hospitality or customer service.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Ability to work remotely with reliable internet.
• Familiar with online reservation systems and digital tools.

Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms.
• Provide lodging recommendations based on destination, travel dates, and budget.
• Input reservation details accurately and confirm booking components.
• Handle changes, cancellations, and special requests professionally.
• Maintain client records and communication logs.
• Monitor promotions and availability to offer best value.
• Collaborate with team to ensure high client satisfaction.

Skills

Hotel bookings

Customer service

Communication skills

Organization

Remote work

Online reservation systems

Attention to detail

Age 18+

Interest in travel

Tools

Reservation platforms

Job description

Destination Careers is hiring a Hotel Reservationist to join our remote team. You will help clients research, select, and reserve hotel accommodations, ensuring accuracy and high-quality service for a seamless travel experience.

In this fully remote role, you will manage bookings, respond to requests, and maintain client records while leveraging online reservation platforms. A passion for travel and strong communication are essential.