Remote Hotel Manager — Lead Operations & Client Success

ScaleUp Solutions; Kalamazoo (MI); Remote; USD 90,000 - 126,000; Full time

Job summary

ScaleUp Solutions in Kalamazoo, MI is hiring a Hotel Manager to own projects, collaborate with a sharp team, and drive results. With 6+ years of general expertise, you will bridge systems and deliver outcomes in a remote role, earning a competitive salary.

A mentor-mentee environment and life-long benefits accompany the role. You will handle confidential information, translate objectives into actionable steps, and support Kalamazoo clients with disciplined execution.

Qualifications

• 7+ years in Work-Life Balance reps, not just exposure.
• Accountable for quick-to-ship outcomes in a remote role.
• Familiar with Work-Life Balance concepts and related tools.

Responsibilities

• Handle confidential information with discretion and sound judgment.
• Bridge Opera PMS and Sommelier Certification so teams stay aligned.
• Field Kalamazoo client curveballs without losing track of the thread.
• Translate manager objectives into concrete, actionable day-to-day steps.
• Close the loop on every Kalamazoo request you touch.
• Carry general knowledge not documented in a wiki yet.
• Ship results despite ambiguity and obstacles.
• Find a workaround when the official path is blocked.

Skills

Work-Life balance

Remote accountability

Banquet operations

Discipline to finish tasks

Tools

Work-Life Balance tools

Job description

ScaleUp Solutions in Kalamazoo, MI is hiring a Hotel Manager to own projects, collaborate with a sharp team, and drive results. With 6+ years of general expertise, you will bridge systems and deliver outcomes in a remote role, earning a competitive salary.

A mentor-mentee environment and life-long benefits accompany the role. You will handle confidential information, translate objectives into actionable steps, and support Kalamazoo clients with disciplined execution.