Remote Hotel Booking Specialist

DestinationKnot

Virginia (MN)

Remote

USD 32,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Exclusive travel discounts

Remote work

Full training and mentorship

Job summary

Destinationknot is seeking a friendly, detail-oriented Remote Customer Service Representative to help clients research and book hotel stays. You will communicate via phone, email, or chat and provide accurate information on availability and rates while maintaining thorough records.

This remote role offers full training, a supportive team, and exclusive travel discounts as part of the perks, with opportunities to develop in travel planning and customer service skills.

Qualifications

Strong communication and customer service skills.
Friendly, professional demeanor and positive attitude.
Comfortable working independently and managing time effectively.
Basic computer skills and reliable internet connection.
Interest in travel and helping clients plan memorable stays.

Responsibilities

Assist clients in selecting and booking hotel accommodations
Provide accurate information on hotel amenities, pricing, and availability
Respond promptly and professionally to client inquiries via phone, email, or online chat
Maintain detailed and accurate records of client interactions and bookings
Collaborate with team members to ensure seamless client experiences
Stay updated on hotel offerings, travel trends, and industry changes
Attend virtual training sessions and team meetings

Skills

Customer service

Communication

Time management

Job description

This remote role offers full training, a supportive team, and exclusive travel discounts as part of the perks, with opportunities to develop in travel planning and customer service skills.

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