Remote Hotel Booking Specialist – Travel Concierge

Network Travel Careers; Washington; À distance; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Comprehensive training

Mentorship

Travel discounts

Personal development opportunities

Résumé du poste

Network Travel Careers is seeking aRemote Customer Service Representative focused on hotel bookings. You will research, plan, and secure hotel accommodations while delivering friendly, accurate support via phone, email, or chat. This role is ideal for those who love travel and excel in a remote team environment.

Comprehensive training is provided, with ongoing coaching and opportunities to grow in hospitality and sales. Flexible hours and performance-based earnings are offered.

Qualifications

• Excellent communication skills with a customer-first mindset.
• Experience in customer service or hospitality is a plus but not required.
• Ability to manage time and stay organized while handling multiple inquiries.
• Proficient with basic computer tasks and online tools.
• Genuine interest in travel and helping clients plan stays.

Responsabilités

• Assist clients in researching and booking hotel accommodations.
• Provide accurate information on amenities, pricing, and availability.
• Respond to client inquiries via phone, email, or chat in a timely, professional manner.
• Maintain detailed records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings and travel trends.
• Attend virtual training sessions and team meetings.

Connaissances

Communication skills

Customer service

Time management

Basic computer skills

Travel interest

Description du poste

Network Travel Careers is seeking aRemote Customer Service Representative focused on hotel bookings. You will research, plan, and secure hotel accommodations while delivering friendly, accurate support via phone, email, or chat. This role is ideal for those who love travel and excel in a remote team environment.

Comprehensive training is provided, with ongoing coaching and opportunities to grow in hospitality and sales. Flexible hours and performance-based earnings are offered.