Remote Hotel Booking Specialist

Network Travel Careers

New York (NY)

Remote

USD 42,000 - 60,000

Full time

3 hours ago

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Benefits offered by this job

Flexible remote work

Training and resources

Mentorship and team support

Performance-based income

Travel discounts and perks

Professional development opportunities

Job summary

Network Travel Careers is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching and booking hotel stays in a fully remote role. You will help clients choose accommodations that match their preferences, provide pricing and availability details, and maintain precise booking records.

The role offers comprehensive training, access to industry resources, and a supportive team culture.

Qualifications

Strong communication and customer service skills.
Friendly, professional demeanor and positive attitude.
Comfortable working independently and managing time effectively.
Basic computer skills and a reliable internet connection.
Interest in travel and helping clients plan memorable stays.
Previous experience in customer service, hospitality, or sales is a plus but not required.

Responsibilities

Assist clients in selecting and booking hotel accommodations.
Provide accurate information on hotel amenities, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or online chat.
Maintain detailed and accurate records of client interactions and bookings.
Collaborate with team members to ensure seamless client experiences.
Stay updated on hotel offerings, travel trends, and industry changes.
Attend virtual training sessions and team meetings.