Remote Hotel Booking Specialist | Travel Concierge

Network Travel Careers; Chicago (IL); À distance; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Comprehensive training

Mentorship

Exclusive travel discounts

Personal and professional development

Résumé du poste

Network Travel Careers is seeking friendly, detail-oriented Customer Service Representatives to assist clients researching, planning, and booking hotel accommodations in a fully remote role. You will help travelers find options that fit preferences, answer inquiries, and process bookings, all from a home office.

We provide comprehensive training, ongoing support, and opportunities to grow in a travel-focused environment.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor and positive attitude.
• Comfortable working independently and managing time effectively.

Responsabilités

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Connaissances

Customer service

Communication

Time management

Travel interest

Description du poste

Network Travel Careers is seeking friendly, detail-oriented Customer Service Representatives to assist clients researching, planning, and booking hotel accommodations in a fully remote role. You will help travelers find options that fit preferences, answer inquiries, and process bookings, all from a home office.

We provide comprehensive training, ongoing support, and opportunities to grow in a travel-focused environment.