Remote Hotel Booking Specialist

Professional Travel Group; Seattle (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Training and access to industry tools

Mentorship by experienced team

Performance-based earning potential

Travel-related discounts

Personal and professional growth

Job summary

Professional Travel Group is seeking a Remote Customer Service Representative focused on hotel bookings. You will assist clients in researching, planning, and securing hotel accommodations that match their preferences, while working in a remote environment.

Comprehensive training and ongoing support are provided to help you deliver exceptional travel experiences. Ideal candidates enjoy helping others, have an interest in travel, and can manage time effectively while staying organized.

Qualifications

• Strong customer service skills with a friendly, client-focused approach.
• Excellent verbal and written communication abilities.
• Ability to manage time effectively and work independently from a remote setting.

Responsibilities

• Assist clients with researching and booking hotel accommodations.
• Provide accurate information on options, pricing, and availability.
• Respond to inquiries via phone, email, and online platforms in a timely, professional manner.
• Maintain clear records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Customer service

Communication

Time management

Independent work

Internet literacy

Job description

Professional Travel Group is seeking a Remote Customer Service Representative focused on hotel bookings. You will assist clients in researching, planning, and securing hotel accommodations that match their preferences, while working in a remote environment.

Comprehensive training and ongoing support are provided to help you deliver exceptional travel experiences. Ideal candidates enjoy helping others, have an interest in travel, and can manage time effectively while staying organized.