Remote Hotel Reservations Specialist | Flexible Schedule

Professional Travel Group; Michigan; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income-earning possibilities based on绩

Job summary

Professional Travel Group is seeking a Customer Service Representative for hotel reservations, fully remote in the United States. You will assist clients in booking, updating, and managing hotel stays while delivering exceptional service.

Benefits include a flexible remote schedule, access to booking tools, training, a supportive team, and travel discounts. Candidates with strong communication and hospitality skills, basic computer proficiency, and a customer-service mindset will thrive in this

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Skills

Strong communication

Hospitality skills

Detail oriented

Self motivated

Basic computer proficiency

Reliable internet

Customer service experience

Job description

Professional Travel Group is seeking a Customer Service Representative for hotel reservations, fully remote in the United States. You will assist clients in booking, updating, and managing hotel stays while delivering exceptional service.

Benefits include a flexible remote schedule, access to booking tools, training, a supportive team, and travel discounts. Candidates with strong communication and hospitality skills, basic computer proficiency, and a customer-service mindset will thrive in this