Remote Hotel Booking Associate – Entry Level

Professional Travel Group; New York (NY); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work

Training access

Mentorship

Performance pay

Travel discounts

Growth opportunities

Job summary

Professional Travel Group is seeking a Remote Customer Service Representative focused on hotel bookings. You will research, plan, and secure hotel accommodations that meet clients' needs while working from home with flexible hours.

Ideal candidates enjoy helping others, have a passion for travel, and thrive in a remote setup. You will receive comprehensive training, ongoing support, and access to industry tools to ensure a high-quality client experience.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, and client-focused attitude.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and reliable internet access.
• Interest in travel and hospitality.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on hotel options, amenities, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
• Maintain accurate records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Communication

Customer Service

Time Management

Computer Basics

Travel Interest

Job description

Professional Travel Group is seeking a Remote Customer Service Representative focused on hotel bookings. You will research, plan, and secure hotel accommodations that meet clients' needs while working from home with flexible hours.

Ideal candidates enjoy helping others, have a passion for travel, and thrive in a remote setup. You will receive comprehensive training, ongoing support, and access to industry tools to ensure a high-quality client experience.