Remote Hotel Booking Concierge - Flexible Scheduling

Network Travel Careers; Dallas (TX); Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Remote work

Training programs

Growth opportunities

Booking tools access

Travel perks

Job summary

Destination Knot is seeking an Online Hotel Reservationist to join a fully remote team. You will assist clients with hotel and resort bookings, manage reservation details, and ensure a smooth process from initial inquiry to confirmation.

We offer flexible scheduling, training and development in travel and hospitality, a supportive team environment, access to professional booking tools, and travel perks as part of the role.

Qualifications

• Experience in hotel booking, hospitality, or customer service preferred.
• Excellent communication and a client-focused attitude.
• Strong attention to detail and ability to manage multiple bookings at once.
• Proficient in using online systems, booking platforms, and digital communication tools.
• Ability to work independently in a remote environment.
• Must be 18 years or older with access to a computer and reliable internet.
• Interest in travel and helping others plan comfortable, memorable stays.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms.
• Research and recommend lodging options based on destination, budget, and preferences.
• Process reservations, updates, and modifications accurately and efficiently.
• Maintain organized records of bookings, client requests, and confirmations.
• Communicate professionally with clients and supplier partners via email, phone, and chat.
• Stay informed on hotel promotions, cancellation policies, and destination trends.
• Collaborate with team members to ensure client satisfaction throughout the booking process.

Skills

Hospitality experience

Customer service

Communication

Attention to detail

Remote work

Online booking tools

Tools

Booking platforms

Online systems

Job description

Destination Knot is seeking an Online Hotel Reservationist to join a fully remote team. You will assist clients with hotel and resort bookings, manage reservation details, and ensure a smooth process from initial inquiry to confirmation.

We offer flexible scheduling, training and development in travel and hospitality, a supportive team environment, access to professional booking tools, and travel perks as part of the role.