Remote Hotel Booking Concierge
Destination Knot
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
Destination Knot is seeking a Customer Service Representative focused on hotel bookings. This remote role offers flexible scheduling and comprehensive training to help you assist clients researching and securing hotel accommodations that fit their preferences.
You will respond to inquiries by phone, email, or chat, maintain accurate records, and collaborate with the team to deliver seamless experiences. A positive attitude and travel interest are valued, with training provided for success in a
Qualifications
- Excellent communication and customer-service skills.
- Friendly, professional demeanor with a positive attitude.
- Ability to work independently and manage time effectively.
- Basic computer skills and reliable internet connection.
- Interest in travel and helping clients plan stays.
- Previous customer service or hospitality experience is a plus but not required.
Responsibilities
- Assist clients in researching and booking hotel accommodations.
- Provide accurate information on amenities, pricing, and availability.
- Respond to inquiries via phone, email, or online chat.
- Maintain detailed records of interactions and bookings.
- Collaborate with team to ensure seamless client experiences.
- Stay updated on hotel offerings and travel trends.
- Attend virtual training sessions and team meetings.
Skills
Tools
Job description
Destination Knot is seeking a Customer Service Representative focused on hotel bookings. This remote role offers flexible scheduling and comprehensive training to help you assist clients researching and securing hotel accommodations that fit their preferences.
You will respond to inquiries by phone, email, or chat, maintain accurate records, and collaborate with the team to deliver seamless experiences. A positive attitude and travel interest are valued, with training provided for success in a
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
