Remote Hospitality Coordinator – Reservations & Guest Representative

Destination Careers; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible, fully remote work

Training and booking tools access

Mentorship and team support

Performance-based income potential

Travel discounts and industry perks

Professional development

Job summary

Destination Knot is seeking Remote Hospitality Coordinators to support reservations and guest services. You’ll manage hotel bookings, communicate clearly with clients, and help ensure a seamless travel experience from inquiry to post-stay care.

Ideal candidates are service-minded, detail-oriented, and capable of handling multiple requests remotely, with a passion for hospitality and travel. This role offers a fully remote schedule and room for professional growth.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities with attention to detail.
• Ability to work independently and manage multiple client requests.
• Basic computer proficiency and a reliable internet connection.
• Interest in hospitality and travel services.
• Prior experience in hospitality, customer service, or reservations is a plus but not required.

Responsibilities

• Coordinate hotel reservations and other travel-related bookings.
• Provide clients with accurate details about accommodations, amenities, and availability.
• Handle changes, modifications, and special requests promptly and professionally.
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner.
• Maintain accurate booking records and client profiles.
• Collaborate with team members to ensure exceptional guest experiences.
• Stay current on hospitality trends, travel destinations, and supplier offerings.

Skills

Customer service

Communication

Organization

Independent work

Basic computer skills

Hospitality interest

Job description

Job Title:

Remote Hospitality Coordinator – Reservations & Guest Support

Job Type:

Flexible Schedule | Remote Work

About Us:

Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.

Position Overview:

We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.

Key Responsibilities:

• Coordinate hotel reservations and other travel-related bookings
• Provide clients with accurate details about accommodations, amenities, and availability
• Handle changes, modifications, and special requests promptly and professionally
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintain accurate booking records and client profiles
• Collaborate with team members to ensure exceptional guest experiences
• Stay current on hospitality trends, travel destinations, and supplier offerings

Requirements:

• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Ability to work independently and manage multiple client requests
• Basic computer proficiency and a reliable internet connection
• Interest in hospitality and travel services
• Prior experience in hospitality, customer service, or reservations is a plus but not required

What We Offer:

• Flexible, fully remote work environment
• Training and access to industry booking tools and resources
• Supportive team culture and mentorship
• Income-earning possibilities based on performance
• Travel discounts and industry perks
• Professional development and growth opportunities

$45,000 - $65,000 a year