Remote Homeowner Claims QA Senior Analyst

CSAA Insurance Group; Virginia; Remote; USD 100,000 - 133,000; Full time

Job summary

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst for a remote role based in the United States. You will apply QA techniques to evaluate claims processes, plan and execute audits, and present findings to leadership while leading multiple projects and mentoring peers.

The ideal candidate has 6+ years in claims handling, a BS/BA, and strong Excel/Office skills, with advanced data analysis and communication abilities to influence management decisions.

Qualifications

• BS/BA or equivalent combination of education and experience.
• 6+ years experience in claims handling.

Responsibilities

• Applies quality assurance techniques to examine output and efficiency of claims processes.
• Plans, executes, analyzes, and presents outcomes of claims-related auditing activities.
• Leads multiple projects concurrently and mentors newer peers in technical aspects.

Skills

Quality Assurance

Data Analysis

Auditing

Communication

Leadership & Mentoring

Excel & Office skills

Problem Solving

Education

BS/BA or equivalent

Tools

MS Access

Job description

CSAA Insurance Group is seeking a Homeowner Claims Quality Assurance Senior Analyst for a remote role based in the United States. You will apply QA techniques to evaluate claims processes, plan and execute audits, and present findings to leadership while leading multiple projects and mentoring peers.

The ideal candidate has 6+ years in claims handling, a BS/BA, and strong Excel/Office skills, with advanced data analysis and communication abilities to influence management decisions.