Remote Home Help Program Specialist — Case Management Expert

Castle Rock Home Care; Warren (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Home Choice in Michigan is seeking a knowledgeable Home Help Program Specialist (Current or Former MDHHS Employee Preferred) to join our in-office and remote capable team. You will assist with Home Help operations, collaborate with clients, caregivers, and MDHHS staff, and help resolve authorization and enrollment issues.

Applicants should have experience with the Home Help Program, including assessments, eligibility, authorizations, and case management, and a strong understanding of MDHHS

Qualifications

• Experience with Home Help Program assessments, eligibility, authorizations, and case management.
• Strong understanding of Home Help policies and procedures.
• Current or former MDHHS employee preferred.
• Excellent communication and organizational skills.

Responsibilities

• Assist with Home Help operations and compliance.
• Work with clients, caregivers, and MDHHS staff.
• Help resolve authorization and enrollment issues.
• Provide guidance on Home Help program policies and procedures.

Skills

Home Help program knowledge

Case management

Eligibility assessment

Communication

Job description

Home Choice in Michigan is seeking a knowledgeable Home Help Program Specialist (Current or Former MDHHS Employee Preferred) to join our in-office and remote capable team. You will assist with Home Help operations, collaborate with clients, caregivers, and MDHHS staff, and help resolve authorization and enrollment issues.

Applicants should have experience with the Home Help Program, including assessments, eligibility, authorizations, and case management, and a strong understanding of MDHHS