Remote HME Reimbursement Specialist

Banner Health; Mesa (AZ); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Banner Health is seeking an organized Administrative Services professional for Home Medical Equipment to ensure reimbursement of services and manage CMNs, physician orders, and documentation for government and insurer payers.

This remote role supports the reimbursement workflow and billing accuracy, coordinating with the team to verify forms, respond to inquiries, and maintain compliant records across multiple payers.

Qualifications

• High school diploma/GED with 2-3 years of experience in patient accounts, pharmacy or equipment intake.
• Understanding of regulatory and accreditation requirements for medical equipment reimbursement.
• Strong interpersonal and organizational skills; ability to communicate effectively.

Responsibilities

• Obtains and maintains CMNs and physician orders to ensure reimbursement from government agencies and insurance.
• Attends in-service education on policy and ADR.
• Acts as internal resource for qualifying criteria, payment limitations and required documentation; verifies charges.
• Schedules and maintains CMNs and physician orders for timely delivery and enters orders into billing system.
• Researches overdue/delinquent accounts and follows up by mail or phone.
• Researches customer accounts and documents, processes adjustments for non-covered or denied services.
• Makes final independent decisions on the accuracy of documentation.

Skills

Customer service

Documentation

Regulatory knowledge

Office software

Education

High school diploma/GED

Job description

Banner Health is seeking an organized Administrative Services professional for Home Medical Equipment to ensure reimbursement of services and manage CMNs, physician orders, and documentation for government and insurer payers.

This remote role supports the reimbursement workflow and billing accuracy, coordinating with the team to verify forms, respond to inquiries, and maintain compliant records across multiple payers.