Remote Healthcare Referral Specialist — Patient Access & Support

Sentara Health; Virginia Beach (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Emergency Backup Care

Long-Term Disability, Short-Term Disab

Life Insurance

Legal Resources Plan

Annual discretionary bonus eligibility

Job summary

Sentara Health in Virginia Beach, VA, is seeking a customer service professional to join our team. The base pay range is $21.73–$32.91 per hour, with potential for additional compensation through shift differentials, on-call pay, overtime, or bonus opportunities.

The role emphasizes friendly, efficient patient interactions and accurate information handling. The position offers a comprehensive benefits package including medical/dental/vision, life and disability insurance, paid time off, and

Qualifications

• High School Diploma required.
• At least 1 year of customer service experience required.
• Medical Terminology knowledge preferred.
• Epic experience preferred.

Skills

Customer service experience

Medical Terminology

Education

High School Diploma

Tools

Epic experience

Job description

Sentara Health in Virginia Beach, VA, is seeking a customer service professional to join our team. The base pay range is $21.73–$32.91 per hour, with potential for additional compensation through shift differentials, on-call pay, overtime, or bonus opportunities.

The role emphasizes friendly, efficient patient interactions and accurate information handling. The position offers a comprehensive benefits package including medical/dental/vision, life and disability insurance, paid time off, and