Remote Healthcare Referral Specialist

Sentara Health; Virginia Beach (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Emergency Backup Care

Long-Term Disability, Short-Term Disab

Life Insurance

Legal Resources Plan

Annual discretionary bonus eligibility

Job summary

Sentara Health in Virginia Beach, VA, is seeking a customer service professional to join our team. The base pay range is $21.73–$32.91 per hour, with potential for additional compensation through shift differentials, on-call pay, overtime, or bonus opportunities.

The role emphasizes friendly, efficient patient interactions and accurate information handling. The position offers a comprehensive benefits package including medical/dental/vision, life and disability insurance, paid time off, and

Qualifications

• High School Diploma required.
• At least 1 year of customer service experience required.
• Medical Terminology knowledge preferred.
• Epic experience preferred.

Skills

Customer service experience

Medical Terminology

Education

High School Diploma

Tools

Epic experience

Job description

City/State

Virginia Beach, VA

Education

• High School Diploma (required)
• 1 year of customer service experience (required)
• Medical Terminology (preferred)
• Epic experience (preferred)

The base pay range for full-time employment is $21.73 - $32.91 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; paid time off (vacation, sick time, and holidays); Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Independence

provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer

and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: