Remote Healthcare Ops BA — Transformation Office

The US Oncology Network; Dallas (TX); Hybrid; USD 95,000 - 125,000; Full time

Job summary

The US Oncology Network is seeking a Remote Healthcare Operations Business Analyst to join the Transformation Office. This role is primarily based in Dallas, Texas, with support across Texas Oncology.

The position may involve travel up to 20% for training and team meetings. Under general supervision, the Business Analyst partners with the Business Architect and cross-functional teams to ensure digital health initiatives align with goals, enable resilient operations, and support continuous

Qualifications

• 3–5 years as a Business Analyst in healthcare, digital health, or technology transformation.
• Proven ability in requirements gathering, process mapping, documentation, and cross-functional collaboration.
• Experience coordinating with vendors and validating solutions.
• Familiarity with change management, training support, and KPI/outcome measurement.

Responsibilities

• Lead requirements workshops with clinicians, operations, revenue cycle, and vendors to capture business needs.
• Elicit, analyze, and document requirements that support strategic priorities and measurable outcomes.
• Draft and maintain Business Requirements Documents (BRDs) and related artifacts for initiatives.
• Develop process maps, future-state workflows, and use cases to support solution design and implementation.
• Document workshop outcomes into visual models and structured deliverables.
• Apply operational knowledge of healthcare workflows to accurately map and optimize processes.
• Coordinate with vendors to ensure solutions meet documented requirements and business needs.
• Validate deliverables against BRDs and maintain traceability between requirements and solutions.
• Collaborate with internal stakeholders to confirm vendor solutions align with real-world workflows.
• Support change management activities, communications, and development of training materials.
• Assist in developing measurable outcome frameworks and KPI tracking for projects.
• Maintain a centralized repository of reusable requirements, templates, and strategic artifacts.
• Support the development of playbooks and frameworks for workflows, vendor alignment, KPIs, and governance.
• Provide documentation, analysis, and stakeholder coordination support to the Business Architect.
• Track and communicate project progress, issues, and risks to stakeholders.

Skills

Requirements gathering

Process mapping

Stakeholder collaboration

KPI tracking

Change management

Education

Business Admin

Health Informatics

Information Systems

Healthcare Management

Assoc Degree +4 yrs exp

HS Diploma +8 yrs exp

Tools

Jira

Smartsheet

Visio

Miro

Job description

The US Oncology Network is seeking a Remote Healthcare Operations Business Analyst to join the Transformation Office. This role is primarily based in Dallas, Texas, with support across Texas Oncology.

The position may involve travel up to 20% for training and team meetings. Under general supervision, the Business Analyst partners with the Business Architect and cross-functional teams to ensure digital health initiatives align with goals, enable resilient operations, and support continuous