Remote Healthcare Customer Support Specialist - Part-Time

CareXM; United States; À distance; USD 14 774 - 21 042; Temps partiel

Avantages offerts par ce poste

Paid training

Paid time off

401(k) plan

Life insurance

Employee assistance program

Résumé du poste

CareXM is looking for a Customer Service Representative for Healthcare to provide support to patients and their families. This part-time role requires excellent communication skills and the ability to work independently. The pay begins at $13/hour, with additional compensation for bilingual speakers.

You’ll be responsible for answering calls, offering information about healthcare services, and ensuring customer satisfaction. Additionally, you will need to maintain a professional workspace at home. Benefits include paid training and time off.

Qualifications

• 6+ months of customer service experience is required.
• Strong verbal and written communication skills are essential.
• Ability to work independently and as part of a team is necessary.

Responsabilités

• Answer incoming calls from patients and their families.
• Provide support and information about healthcare services.
• Resolve customer issues in a timely manner.
• Follow up with customers to ensure satisfaction.

Connaissances

Customer service experience

Verbal communication skills

Written communication skills

Basic computer skills

Formation

High school diploma or GED

Description du poste

CareXM is looking for a Customer Service Representative for Healthcare to provide support to patients and their families. This part-time role requires excellent communication skills and the ability to work independently. The pay begins at $13/hour, with additional compensation for bilingual speakers.

You’ll be responsible for answering calls, offering information about healthcare services, and ensuring customer satisfaction. Additionally, you will need to maintain a professional workspace at home. Benefits include paid training and time off.