Remote Healthcare Communications Consultant - Open Enrollment

Cognizant; Helena (MT); Remote; USD 93,000 - 109,000; Full time

Benefits offered by this job

Medical Insurance

Paid holidays

401(k) plan

Paid Time Off

Employee Stock Purchase Plan

Job summary

Cognizant seeks a Healthcare Communications Consultant to help health plans develop and optimize member communications across Commercial, Medicare Advantage, Medicaid, and other programs. You will partner with clients and internal teams to deliver compliant, effective, and engaging communications that enhance member experiences and support business objectives.

The role emphasizes Open Enrollment initiatives, regulatory requirements, reporting, and governance, with a remote-first model available

Qualifications

• Bachelor's degree or equivalent professional experience in Healthcare Administration, Business, Communications, Marketing, or a related field.
• Strong knowledge of Commercial, Medicare Advantage, Medicaid, and other health plan products.
• Experience supporting healthcare member communications and enrollment-related initiatives.
• Expertise in communication strategy, reporting, and regulatory communication requirements.

Responsibilities

• Advise clients on healthcare payer communications, including Medicare Advantage, Medicaid, and Commercial HMO/PPO plans.
• Support complex member correspondence, enrollment communications, and regulatory notices.
• Analyze business requirements and recommend communication solutions aligned with industry and compliance standards.
• Lead communication initiatives related to Open Enrollment (OE) and Annual Enrollment Period (AEP).
• Manage multiple projects while coordinating with clients, internal teams, and offshore resources.
• Support reporting, communication governance, quality assurance, and process improvement efforts.

Skills

Healthcare communications

Regulatory knowledge

Communication strategy

Microsoft Word

Microsoft Excel

Client-facing communication

Project management

Education

Bachelor's degree

Tools

Enrollment Admin Manager

TriZetto

Adobe InDesign

Illustrator

Photoshop

XML

SQL

Oracle

Job description

Cognizant seeks a Healthcare Communications Consultant to help health plans develop and optimize member communications across Commercial, Medicare Advantage, Medicaid, and other programs. You will partner with clients and internal teams to deliver compliant, effective, and engaging communications that enhance member experiences and support business objectives.

The role emphasizes Open Enrollment initiatives, regulatory requirements, reporting, and governance, with a remote-first model available