Remote Healthcare Communications Consultant

Cognizant; Cheyenne (WY); Remote; USD 93,000 - 109,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays

401(k) plan

Disability insurance

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Healthcare Communications Consultant to help health plans develop member communications across Commercial, Medicare Advantage, Medicaid, and other programs. You will partner with clients and internal teams to deliver compliant, engaging communications that support business objectives.

Based in a remote role, you will advise on enrollment communications, regulatory notices, and Open Enrollment initiatives, coordinating with clients, offshore resources, and internal teams to

Qualifications

• Bachelor's degree or equivalent professional experience in Healthcare Administration, Business, Communications, Marketing, or related field.
• Strong knowledge of Commercial, Medicare Advantage, Medicaid, and other health plan products.
• Experience supporting healthcare member communications and enrollment-related initiatives.
• Expertise in communication strategy, reporting, and regulatory communication requirements.
• Advanced proficiency in Microsoft Word and Excel.
• Strong analytical, problem-solving, and requirements-gathering skills.
• Excellent written, verbal, and client-facing communication skills.
• Ability to manage multiple priorities in a fast-paced consulting environment.

Responsibilities

• Advise clients on healthcare payer communications, including Medicare Advantage, Medicaid, and Commercial HMO/PPO plans.
• Support complex member correspondence, enrollment communications, and regulatory notices.
• Analyze business requirements and recommend communication solutions aligned with industry and compliance standards.
• Lead communication initiatives related to Open Enrollment (OE) and Annual Enrollment Period (AEP).
• Manage multiple projects while coordinating with clients, internal teams, and offshore resources.
• Support reporting, communication governance, quality assurance, and process improvement efforts.

Skills

Healthcare payer communications

Regulatory communication requirements

Open Enrollment knowledge

Analytical problem solving

Client-facing communication

Project management

Microsoft Word & Excel

Education

Bachelor's degree or equivalent professional experience

Tools

XML

SQL

Oracle

Adobe InDesign

Illustrator

Photoshop

Job description

Cognizant is seeking a Healthcare Communications Consultant to help health plans develop member communications across Commercial, Medicare Advantage, Medicaid, and other programs. You will partner with clients and internal teams to deliver compliant, engaging communications that support business objectives.

Based in a remote role, you will advise on enrollment communications, regulatory notices, and Open Enrollment initiatives, coordinating with clients, offshore resources, and internal teams to