Remote Healthcare Case Management Liaison

Allied Benefit Systems; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote-friendly culture

Comprehensive benefits package

Job summary

Allied Benefit Systems is seeking a Case Management Liaison to support internal and external relationships and handle department escalations under the guidance of the Senior Case Management Liaison. The successful candidate will have 1–3 years of healthcare or health insurance experience, strong leadership and communication skills, and proficiency with Microsoft Office (Word, Excel, Access, PowerPoint).

This remote-friendly role emphasizes documenting processes, coordinating with vendors, and

Qualifications

• Bachelor's degree in a relevant field or equivalent work experience.
• 1–3 years of healthcare or health insurance experience required.
• Strong leadership, communication, and collaboration skills.
• Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint).

Responsibilities

• Assist with resolving department escalations by coordinating with internal teams and vendors.
• Help manage vendor relationships and drive process improvements.
• Act as a spokesperson for the department under guidance.
• Provide training to internal staff, clients, and vendors as needed.
• Back-up for Senior Case Management Liaison.

Skills

Leadership

Communication

Collaboration

Problem solving

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Word

Excel

Access

PowerPoint

Job description

Allied Benefit Systems is seeking a Case Management Liaison to support internal and external relationships and handle department escalations under the guidance of the Senior Case Management Liaison. The successful candidate will have 1–3 years of healthcare or health insurance experience, strong leadership and communication skills, and proficiency with Microsoft Office (Word, Excel, Access, PowerPoint).

This remote-friendly role emphasizes documenting processes, coordinating with vendors, and