Remote Healthcare Call Center Representative

The LaSalle Network; Oak Brook (IL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare system is seeking a Healthcare Call Center Representative to provide exceptional service to patients. Responsibilities include managing inbound calls, handling sensitive information, and ensuring compliance with HIPAA regulations. Ideal candidates will have experience in healthcare administration and strong communication skills.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Qualifications

• 1-3 years of experience in healthcare administration.
• 1-year high-volume call center experience preferred.

Responsibilities

• Handling a high volume of inbound phone calls from patients.
• Screening patients and handling sensitive medical information.
• Updating patient demographics and insurance information.

Skills

Communication

Education

GED or high school diploma

College degree

Job description

Remote Healthcare Call Center Representative

$15 - $18 hourly

Job Category: Healthcare

Position Type: Contract / Temporary to Hire

Work Model: In Office

Job ID: 81983

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

Our client is one of the largest and most respected healthcare systems in the country. They have 100s of locations in the Chicagoland area, over 7,000 employees, and have received numerous awards for the quality of care they provide for their patients. Due to their expansive growth, they have an immediate need for talented Healthcare Call Center Representatives.

Healthcare Call Center Representative will be responsible for providing a first-class experience to patients calling the facility with inquiries, appointments, or consultations. Additional tasks include assisting patients with promptness, accuracy, and a personal touch.

Responsibilities include:

• Handling a high volume of inbound phone calls from patients
• Screening patients and handling sensitive medical information
• Performing medical necessity checks and securing patients' financial accounts
• Updating patient demographics and insurance information
• Adhering to HIPAA regulations

Requirements:

• GED or high school diploma required; college degree preferred
• 1-3 years of experience in healthcare administration
• 1-year high-volume call center experience preferred
• Excellent verbal and written communication skills

If you are qualified and interested in this Healthcare Call Center Representative position, please apply today!

Thank you,

Courtney Corcoran
Team Lead, Healthcare Revenue Cycle
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.