Remote Healthcare Admin Services Coordinator

Atos Medical; New Berlin (WI); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Atos Medical, a Coloplast company, is recruiting an Administrative Services Coordinator to support client intake processes from a remote location with the option to work onsite for the first 2 days in New Berlin, WI. You will handle demographic and insurance information, obtain signatures, and verify documentation to promote efficient care pathways.

You will also manage data entry, follow up with clients within 24 hours, perform Medicare checks in Brightree, and assist with scheduling,

Qualifications

• High school diploma or GED required.
• 1-2 years administrative or healthcare intake experience.
• Minimum keyboarding speed of 5000 keystrokes per hour.
• Preferred: Associate degree in medical office management.
• Experience with Brightree is a plus.

Responsibilities

• Instruct end users on compliance requirements and document needs.
• Complete documentation per law and policy and verify demographic info.
• Ensure valid prescription on file for actively ordering end users.
• Manage intake forms and file properly.
• Maintain data entry accuracy in client management system.
• Follow up with end users within 24 hours of incomplete docs.
• Process paperwork for new clients per protocol.
• Smooth end user flow through intake process.
• Communicate with team to resolve issues.
• Perform Medicare eligibility checks in Brightree.
• Create sales order templates.
• Answer and resolve inquiries by phone, fax, email.
• Verify eligibility and cost information to determine needs.

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Attention to detail

Microsoft Office

Education

HS Diploma

GED

Associate degree

Tools

Brightree

Database management

Job description

Atos Medical, a Coloplast company, is recruiting an Administrative Services Coordinator to support client intake processes from a remote location with the option to work onsite for the first 2 days in New Berlin, WI. You will handle demographic and insurance information, obtain signatures, and verify documentation to promote efficient care pathways.

You will also manage data entry, follow up with clients within 24 hours, perform Medicare checks in Brightree, and assist with scheduling,