Remote Health-System Pharmacy Command Center Coordinator

Mount Sinai Health System; United States; On-site; USD 34,000 - 46,000; Full time

Job summary

Mount Sinai Health System is seeking a Remote Pharmacy Services Coordinator to support centralized operations across hospitals via a virtual command center. You will perform medication reconciliation, patient outreach, and medication access coordination, including prior authorization support, to ensure safe transitions of care.

The role also supports Hospital-at-Home programs, coordinates with inpatient and outpatient pharmacies, PBMs, and insurance providers, and helps maintain medication

Qualifications

• High school diploma or equivalent required.
• Experience supporting transitions of care programs.
• Experience with Epic EHR.
• Experience with telepharmacy or remote pharmacy services.
• Certified Pharmacy Technician (CPhT) through PTCB or NHA preferred.

Responsibilities

• Conduct medication reconciliation support across admission, transfer, and discharge.
• Support Hospital-at-Home medication coordination and delivery logistics.
• Assist in obtaining prior authorizations and coordinating with PBMs, insurers, and pharmacies.
• Perform post-discharge patient outreach and document interactions in the EHR.
• Coordinate prescription transmission to outpatient pharmacies and meds-to-beds programs.
• Monitor command center dashboards and support surge operations across sites.

Skills

Transitions of care experience

Telepharmacy experience

Remote pharmacy services

Medication reconciliation experience

Education

High school diploma or equivalent

Certified Pharmacy Technician (CPhT) through PTCB or NHA Preferred

Registered Pharmacy Technician Preferred

Tools

Epic EHR

Job description

Mount Sinai Health System is seeking a Remote Pharmacy Services Coordinator to support centralized operations across hospitals via a virtual command center. You will perform medication reconciliation, patient outreach, and medication access coordination, including prior authorization support, to ensure safe transitions of care.

The role also supports Hospital-at-Home programs, coordinates with inpatient and outpatient pharmacies, PBMs, and insurance providers, and helps maintain medication