Remote Health Insurance Customer Service Associate

Oscar Health; United States; Remote; USD 36,000 - 48,000; Full time

Job summary

Oscar Health is seeking a volume-driven customer service professional to support daily health insurance operations, reporting to the Concierge Operations Manager. This role is remote from Arizona and focuses on serving members, brokers, providers, and vendors across multiple channels.

Ideal candidates have 1+ years in customer service and at least 6 months in healthcare, with a high school diploma or GED. Spanish/English bilingual preferred to assist a diverse member base.

Qualifications

• 1+ years customer service experience.
• 6+ months healthcare experience.
• High School Diploma or GED.
• Bilingual Spanish/English preferred.

Responsibilities

• Develop deep understanding of Oscar's processes, procedures, and tools.
• Work with members, brokers, providers, and vendors across multiple channels.

Skills

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Oscar Health is seeking a volume-driven customer service professional to support daily health insurance operations, reporting to the Concierge Operations Manager. This role is remote from Arizona and focuses on serving members, brokers, providers, and vendors across multiple channels.

Ideal candidates have 1+ years in customer service and at least 6 months in healthcare, with a high school diploma or GED. Spanish/English bilingual preferred to assist a diverse member base.