Customer Service Representative - Healthcare (Fully Remote)

Oscar Health; United States; Remote; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Oscar Health is seeking a volume-driven customer service professional to support daily health insurance operations, reporting to the Concierge Operations Manager. This role is remote from Arizona and focuses on serving members, brokers, providers, and vendors across multiple channels.

Ideal candidates have 1+ years in customer service and at least 6 months in healthcare, with a high school diploma or GED. Spanish/English bilingual preferred to assist a diverse member base.

Qualifikationen

• 1+ years customer service experience.
• 6+ months healthcare experience.
• High School Diploma or GED.
• Bilingual Spanish/English preferred.

Aufgaben

• Develop deep understanding of Oscar's processes, procedures, and tools.
• Work with members, brokers, providers, and vendors across multiple channels.

Kenntnisse

Bilingual Spanish/English

Ausbildung

High School Diploma or GED

Jobbeschreibung

• Volume-driven customer service role supporting daily health insurance operations.
• Reports to the Concierge Operations Manager; remote from Arizona.

Responsibilities:

• Develop deep understanding of Oscar's processes, procedures, and tools.
• Work with members, brokers, providers, and vendors across multiple channels.

Requirements:

• 1+ years customer service experience and 6+ months healthcare experience.
• High school diploma or GED; bilingual Spanish/English preferred.

Oscar Health

We are a health insurance company built around a full stack technology platform and a relentless focus on serving members. We started in 2012 to create the kind of health insurance company we would want for ourselves.