Remote Health Information ROI Specialist I

Datavant2; O'Fallon (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Datavant is seeking an entry-level ROI processing associate to handle medical record requests efficiently while ensuring HIPAA compliance and data privacy. You will work in a remote-first environment and support the timely release of information with accuracy.

You will process requests, safeguard patient data, and collaborate with teams to maintain quality service. This role emphasizes confidentiality, data integrity, and customer-focused administration in a fast-paced setting.

Qualifications

• High School Diploma or GED.
• Able to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Responsibilities

• Receive and process ROI requests in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedules pick-ups.

Skills

Data entry

Attention to detail

Communication skills

Multi-tasking

English proficiency

Education

High School Diploma or GED

Tools

Basic computer software

Phone/fax equipment

Job description

Datavant is seeking an entry-level ROI processing associate to handle medical record requests efficiently while ensuring HIPAA compliance and data privacy. You will work in a remote-first environment and support the timely release of information with accuracy.

You will process requests, safeguard patient data, and collaborate with teams to maintain quality service. This role emphasizes confidentiality, data integrity, and customer-focused administration in a fast-paced setting.