Remote Health Coach: Behavior Change & Wellness

Sharecare; Juneau (AK); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Health Coach to support program participants remotely in a full-time role. You will conduct coaching conversations, provide education, and motivate members to reach health goals following established workflows.

Essential duties include telephonic engagement, coaching, care coordination with a multidisciplinary team, and maintaining documentation. A Bachelor’s in a health field is required; NBHWC may substitute; 1–2 years’ experience preferred.

Qualifications

• Bachelor's degree required in a health-related field; NBHWC may substitute.
• 1–2 years of related experience; customer service experience preferred.
• Experience with benchmarks and contact center metrics; adherence to schedule.
• Proficiency in data entry and Microsoft Office.
• Ability to coordinate telephonic communication while navigating software and data entry.
• Knowledge of lifestyle topics (smoking cessation, weight management, nutrition, exercise, sleep, stress).
• Ability to work independently with moderate workload and minimal supervision.
• Schedule adaptability and rotating Saturdays; hard-wired internet required.

Responsibilities

• Engagement (inbound and outbound) to inform and enroll participants.
• Coaching to drive behavior change and adoption of healthy habits.
• Chase outbound outreach for scheduled calls.
• Coordinate care with nurses, pharmacists, and external vendors.
• Support operational aspects to meet customer requirements.
• Adhere to schedule and caseload for program connectivity.
• Caseload could be 1:1 or team-based depending on needs.
• Participate in daily/monthly meetings and track progress.

Skills

Interpersonal skills

Direction comprehension

Inspiring others

Motivational interviewing

Flexible shifts

Education

Bachelor's degree in health-related field

NBHWC certification may substitute for degree

Tools

Microsoft Office

Job description

Sharecare is seeking a Health Coach to support program participants remotely in a full-time role. You will conduct coaching conversations, provide education, and motivate members to reach health goals following established workflows.

Essential duties include telephonic engagement, coaching, care coordination with a multidisciplinary team, and maintaining documentation. A Bachelor’s in a health field is required; NBHWC may substitute; 1–2 years’ experience preferred.